@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/archivo-vietnamese-400-normal-CQ9LHvVU.woff2) format("woff2"),url(/assets/archivo-vietnamese-400-normal-zAKXS6v3.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/archivo-latin-ext-400-normal-CrL9qeB-.woff2) format("woff2"),url(/assets/archivo-latin-ext-400-normal-DaZLa428.woff) format("woff");unicode-range:U+0100-02AF,U+0304,U+0308,U+0329,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/archivo-latin-400-normal-Bq1okebX.woff2) format("woff2"),url(/assets/archivo-latin-400-normal-Cu5D9R-u.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+2074,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/archivo-vietnamese-500-normal-KzgY4ehc.woff2) format("woff2"),url(/assets/archivo-vietnamese-500-normal-D54XtGth.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/archivo-latin-ext-500-normal-20LYvI4q.woff2) format("woff2"),url(/assets/archivo-latin-ext-500-normal-DDNBwN69.woff) format("woff");unicode-range:U+0100-02AF,U+0304,U+0308,U+0329,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/archivo-latin-500-normal-DfoyCuDs.woff2) format("woff2"),url(/assets/archivo-latin-500-normal-Czl1wHVU.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+2074,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/archivo-vietnamese-600-normal-WKrb2xyM.woff2) format("woff2"),url(/assets/archivo-vietnamese-600-normal-CPu7GLUO.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/archivo-latin-ext-600-normal-wFtfyY2B.woff2) format("woff2"),url(/assets/archivo-latin-ext-600-normal-b2XDan_m.woff) format("woff");unicode-range:U+0100-02AF,U+0304,U+0308,U+0329,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:600;src:url(/assets/archivo-latin-600-normal-LRtvZSEy.woff2) format("woff2"),url(/assets/archivo-latin-600-normal-BL_jIsqD.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+2074,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/archivo-vietnamese-700-normal-CTdTbJUo.woff2) format("woff2"),url(/assets/archivo-vietnamese-700-normal-CsX6W_nG.woff) format("woff");unicode-range:U+0102-0103,U+0110-0111,U+0128-0129,U+0168-0169,U+01A0-01A1,U+01AF-01B0,U+0300-0301,U+0303-0304,U+0308-0309,U+0323,U+0329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/archivo-latin-ext-700-normal-ByirIPFe.woff2) format("woff2"),url(/assets/archivo-latin-ext-700-normal-C5i7Nrhe.woff) format("woff");unicode-range:U+0100-02AF,U+0304,U+0308,U+0329,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Archivo;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/archivo-latin-700-normal-BvQHTehp.woff2) format("woff2"),url(/assets/archivo-latin-700-normal-BHohDsLw.woff) format("woff");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+2074,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}:root{--bg: #eef2f7;--surface: #ffffff;--surface-2: #f8fafc;--surface-3: #f1f5f9;--border: #e2e8f0;--border-soft: #eaeff5;--text: #0f172a;--text-2: #475569;--text-3: #94a3b8;--navy: #152c6b;--navy-2: #0f2350;--navy-soft: #eef2fb;--teal: #0b8bb2;--teal-2: #0b6f8f;--teal-soft: #e6f6fa;--orange: #ff5a00;--orange-2: #e04e00;--orange-soft: #fff1e8;--orange-line: #ffc8a8;--green: #10b981;--green-2: #0e7c5a;--green-soft: rgba(16, 185, 129, .14);--amber: #f59e0b;--amber-2: #b45309;--amber-soft: #fef3c7;--red: #e11d48;--red-2: #be123c;--red-soft: #fdecef;--red-line: #fbd5dc;--r-sm: 10px;--r: 14px;--r-lg: 20px;--r-xl: 24px;--r-2xl: 28px;--shadow: 0 6px 20px rgba(15, 23, 42, .05);--shadow-hero: 0 10px 26px rgba(15, 35, 80, .2);--shadow-cta: 0 10px 22px rgba(255, 90, 0, .26);--hero: linear-gradient(120deg, var(--navy) 0%, var(--teal) 100%);--hero-deep: linear-gradient(135deg, var(--navy) 0%, var(--navy-2) 45%, var(--teal) 100%)}*{box-sizing:border-box}html,body{margin:0;padding:0;background:var(--bg);color:var(--text);font-family:Archivo,system-ui,sans-serif;font-size:14px;-webkit-font-smoothing:antialiased}a{color:var(--orange);text-decoration:none}a:hover{color:var(--orange-2)}::selection{background:#ff5a0029}input,select,button,textarea{font-family:inherit;font-size:inherit;color:inherit}:is(a,input,select,button,textarea,[tabindex]):focus-visible{outline:2px solid var(--orange);outline-offset:2px}input::placeholder,textarea::placeholder{color:var(--text-3)}h1,h2,h3,h4{margin:0;letter-spacing:-.01em}p{margin:0}.num{font-variant-numeric:tabular-nums}.muted{color:var(--text-2)}.faint{color:var(--text-3)}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.page{min-height:100vh;display:flex;flex-direction:column;padding:14px;gap:14px}.page-fixed{height:100vh;display:flex;flex-direction:column;padding:14px;gap:14px}.row{display:flex;align-items:center;gap:10px}.col{display:flex;flex-direction:column;gap:10px}.grow{flex:1;min-width:0}.wrap{flex-wrap:wrap}.grid-auto{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-xl);padding:24px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:14px;min-width:0}.card-tight{padding:16px;gap:10px;border-radius:var(--r-lg)}.card-title{font-size:16px;font-weight:700}.card-sub{font-size:13px;color:var(--text-3)}.tile{background:var(--surface-2);border:1px solid var(--border-soft);border-radius:var(--r);padding:12px 14px}.hero{position:relative;overflow:hidden;background:var(--hero);border-radius:var(--r-xl);color:#fff;box-shadow:var(--shadow-hero)}.hero:before,.hero:after{content:"";position:absolute;border-radius:50%;pointer-events:none}.hero:before{right:-80px;top:-80px;width:320px;height:320px;background:#ffffff0f}.hero:after{right:120px;bottom:-140px;width:260px;height:260px;background:#ff5a002e}.hero>*{position:relative;z-index:1}.brand{display:inline-flex;align-items:baseline;gap:1px;background:#fff;border-radius:var(--r);padding:10px 14px;font-weight:700;font-size:16px;letter-spacing:.02em}.brand .a{color:var(--orange)}.brand .b{color:var(--navy)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:42px;padding:0 16px;border-radius:var(--r);border:1px solid var(--border);background:var(--surface);color:var(--navy);font-weight:600;font-size:13px;cursor:pointer;white-space:nowrap;transition:background .12s ease,border-color .12s ease,box-shadow .12s ease}.btn:hover{background:var(--surface-2)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-lg{height:52px;font-size:15px;font-weight:700;padding:0 22px}.btn-sm{height:34px;padding:0 12px;border-radius:var(--r-sm);font-size:12.5px}.btn-primary{background:var(--orange);border-color:var(--orange);color:#fff;box-shadow:var(--shadow-cta)}.btn-primary:hover{background:var(--orange-2);border-color:var(--orange-2)}.btn-navy{background:var(--navy);border-color:var(--navy);color:#fff}.btn-navy:hover{background:var(--navy-2)}.btn-danger{color:var(--red-2);border-color:var(--red-line)}.btn-danger:hover{background:var(--red-soft)}.btn-ghost{border-color:transparent;background:transparent}.btn-ghost:hover{background:var(--navy-soft)}.btn-soft{background:var(--surface-3);border-color:transparent;color:var(--text-2)}.btn-soft:hover{background:var(--border)}.btn-glass{background:#ffffff24;border-color:transparent;color:#fff}.btn-glass:hover{background:#ffffff42}.icon-btn{width:44px;padding:0}.btn-block{width:100%}.field{display:flex;flex-direction:column;gap:8px;font-size:13px;font-weight:600;color:var(--text-2)}.input,.select,.textarea{height:50px;border:1px solid var(--border);border-radius:var(--r);padding:0 16px;font-size:15px;background:var(--surface-2);color:var(--text);width:100%;min-width:0}.input-sm,.select.input-sm{height:40px;font-size:14px;border-radius:12px;padding:0 12px}.textarea{height:auto;min-height:96px;padding:12px 16px;resize:vertical;line-height:1.5}:is(.input,.select,.textarea):focus{border-color:var(--orange);background:#fff;outline:none}.input-group{display:flex;align-items:center;height:50px;border:1px solid var(--border);border-radius:var(--r);background:var(--surface-2);padding:0 6px 0 16px}.input-group:focus-within{border-color:var(--orange);background:#fff}.input-group input{flex:1;min-width:0;height:100%;border:0;background:transparent;font-size:15px;outline:none}.check{display:flex;align-items:flex-start;gap:10px;font-size:13px;line-height:1.5;color:var(--text-2);cursor:pointer}.check input{width:16px;height:16px;margin-top:2px;accent-color:var(--orange);flex:0 0 16px}.alert{font-size:13px;border-radius:12px;padding:10px 14px;line-height:1.5}.alert-error{color:var(--red-2);background:var(--red-soft)}.alert-info{color:var(--navy);background:var(--navy-soft)}.alert-ok{color:var(--green-2);background:var(--green-soft)}.alert-warn{color:var(--amber-2);background:var(--amber-soft)}.badge{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;border-radius:999px;padding:5px 10px;background:var(--surface-3);color:var(--text-2);white-space:nowrap}.badge-glass{background:#ffffff29;border:1px solid rgba(255,255,255,.22);color:#fff}.badge-orange{background:var(--orange-soft);color:var(--orange-2)}.badge-navy{background:var(--navy-soft);color:var(--navy)}.badge-teal{background:var(--teal-soft);color:var(--teal-2)}.badge-green{background:var(--green-soft);color:var(--green-2)}.badge-red{background:var(--red-soft);color:var(--red-2)}.badge-amber{background:var(--amber-soft);color:var(--amber-2)}.dot{width:8px;height:8px;border-radius:50%;display:inline-block;flex:0 0 8px}.avatar{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:var(--navy-soft);color:var(--navy);font-weight:700;flex:0 0 auto}.icon-tile{width:56px;height:56px;border-radius:18px;display:flex;align-items:center;justify-content:center;flex:0 0 auto}.icon-tile-orange{background:radial-gradient(circle at 30% 25%,#fff4ed,#ffe3d2);color:var(--orange)}.table{width:100%;border-collapse:separate;border-spacing:0;font-size:13px}.table th{text-align:left;font-size:12px;font-weight:600;color:var(--text-3);padding:10px 12px;border-bottom:1px solid var(--border);white-space:nowrap}.table td{padding:12px;border-bottom:1px solid var(--border-soft);vertical-align:middle}.table tr:last-child td{border-bottom:0}.table tbody tr:hover td{background:var(--surface-2)}.tabs{display:flex;gap:6px;flex-wrap:wrap}.tab{height:38px;padding:0 14px;border-radius:12px;border:0;background:transparent;color:var(--text-2);font-weight:600;font-size:13px;cursor:pointer;display:inline-flex;align-items:center;gap:8px}.tab:hover{background:var(--surface-3)}.tab[aria-selected=true]{background:var(--navy);color:#fff}.modal-back{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a73;display:flex;align-items:center;justify-content:center;padding:20px;z-index:100}.modal{background:#fff;border-radius:var(--r-xl);padding:24px;width:min(560px,100%);max-height:calc(100vh - 40px);overflow:auto;display:flex;flex-direction:column;gap:16px;box-shadow:0 30px 60px #0f172a40}.toast-stack{position:fixed;right:18px;bottom:18px;display:flex;flex-direction:column;gap:10px;z-index:200}.toast{min-width:260px;max-width:380px;background:var(--navy);color:#fff;border-radius:var(--r);padding:12px 16px;box-shadow:var(--shadow-hero);font-size:13px;line-height:1.45}.toast-error{background:var(--red-2)}.spinner{width:22px;height:22px;border-radius:50%;border:3px solid var(--border);border-top-color:var(--orange);animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@keyframes ring{0%{box-shadow:0 0 #10b9818c}70%{box-shadow:0 0 0 26px #10b98100}to{box-shadow:0 0 #10b98100}}@keyframes pulse{0%{box-shadow:0 0 #ff5a0099}70%{box-shadow:0 0 0 14px #ff5a0000}to{box-shadow:0 0 #ff5a0000}}.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:40px 16px;color:var(--text-3);text-align:center}@media(max-width:720px){.page,.page-fixed{padding:10px;gap:10px}.card{padding:18px}}.space-card{display:flex;flex-direction:column;gap:18px;padding:24px;border-radius:var(--r-lg);background:var(--surface-2);border:1px solid var(--border-soft);cursor:pointer;transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease,background .15s ease}.space-card:hover{background:#fff;border-color:var(--orange-line);box-shadow:0 14px 30px #ff5a001f;transform:translateY(-2px)}@media(max-width:860px){.home-top{grid-template-columns:1fr!important}}.app-header .brand{padding:9px 13px}.app-header:before,.app-header:after{display:none}.app-header{background:radial-gradient(circle 130px at calc(100% - 250px) calc(100% + 10px),rgba(255,90,0,.18) 99%,transparent 100%),radial-gradient(circle 160px at calc(100% - 80px) 80px,rgba(255,255,255,.06) 99%,transparent 100%),var(--hero)}.hdr-tab{height:42px;padding:0 16px;border-radius:12px;border:0;background:transparent;color:#d6e4f5;font-weight:600;font-size:13px;cursor:pointer;display:inline-flex;align-items:center;gap:8px}.hdr-tab:hover{background:#ffffff24;color:#fff}.hdr-tab[aria-current=page]{background:#fff;color:var(--navy)}.hdr-badge{min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--orange);color:#fff;font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.hdr-dot{position:absolute;top:4px;right:4px;min-width:18px;height:18px;padding:0 4px;border-radius:999px;background:var(--orange);color:#fff;font-size:10.5px;font-weight:700;display:flex;align-items:center;justify-content:center;box-shadow:0 0 0 2px var(--navy)}.notif-pop{position:absolute;top:calc(100% + 10px);right:0;width:min(400px,calc(100vw - 32px));z-index:41;background:#fff;color:var(--text);border:1px solid var(--border);border-radius:18px;padding:14px;box-shadow:0 18px 40px #0f172a2e;display:flex;flex-direction:column;gap:10px}.notif-item{display:flex;align-items:center;gap:10px;padding:10px;border-radius:12px;border:0;background:transparent;cursor:pointer;width:100%}.notif-item:hover{background:var(--surface-2)}.switch{width:44px;height:26px;border-radius:999px;border:0;background:#cbd5e1;position:relative;cursor:pointer;flex:0 0 44px;transition:background .15s ease}.switch span{position:absolute;top:3px;left:3px;width:20px;height:20px;border-radius:50%;background:#fff;box-shadow:0 2px 6px #0f172a33;transition:transform .15s ease}.switch.on{background:var(--green)}.switch.on span{transform:translate(18px)}@media(max-width:900px){.cust-grid,.ak-talk{grid-template-columns:1fr!important}}.ak{height:100vh;display:flex;flex-direction:column;padding:14px;gap:14px}.ak-body{flex:1;min-height:0;display:flex;gap:14px}.ak-aside{width:344px;flex:0 0 344px;display:flex;flex-direction:column;gap:14px;min-height:0}.ak-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:14px;min-height:0}.ak-status{background:var(--hero);color:#fff;border-radius:var(--r-lg);padding:18px 20px;display:flex;align-items:center;justify-content:space-between;gap:12px;box-shadow:var(--shadow-hero);cursor:pointer;border:0;width:100%;text-align:left}.ak-status-timer{font-size:26px;font-weight:600;letter-spacing:.01em;color:#fff4ed}.ak-chev{width:40px;height:40px;border-radius:12px;background:#ffffff29;display:flex;align-items:center;justify-content:center;transition:transform .15s ease}.ak-menu{position:absolute;top:calc(100% + 8px);left:0;right:0;z-index:31;background:#fff;border:1px solid var(--border);border-radius:18px;padding:8px;box-shadow:0 18px 40px #0f172a29;display:flex;flex-direction:column;gap:2px}.ak-menu-item{display:flex;align-items:center;gap:12px;padding:10px;border-radius:12px;cursor:pointer;border:0;background:transparent;width:100%;text-align:left}.ak-menu-item:hover{background:#fff4ed}.ak-menu-item[aria-checked=true]{background:#fff8f4}.kicker{font-size:11px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--text-3)}.ak-panel{background:#fff;border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow)}.ak-line{display:flex;align-items:center;gap:12px;padding:14px;border-radius:16px;border:1px solid #e8edf4;background:#fff}.ak-line-icon{width:34px;height:34px;flex:0 0 34px;border-radius:12px;display:flex;align-items:center;justify-content:center}.ak-pill{font-size:11px;font-weight:600;border-radius:999px;padding:5px 10px;white-space:nowrap}.ak-stats{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--border-soft);padding:6px 6px 10px}.ak-stat{padding:10px 4px;display:flex;flex-direction:column;align-items:center;gap:5px}.ak-top{padding:14px 18px;display:flex;align-items:center;gap:12px;flex-wrap:wrap}.ak-dial{display:flex;align-items:center;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r);width:320px;max-width:100%;overflow:hidden}.ak-dial input{flex:1;min-width:0;border:0;background:transparent;padding:12px 10px;font-size:14px;outline:none}.ak-dial:focus-within{border-color:var(--orange);background:#fff}.ak-conn{height:44px;padding:0 14px;border-radius:999px;border:1px solid var(--border);background:var(--surface-2);display:flex;align-items:center;gap:8px;font-size:12px;font-weight:600}.ak-content{flex:1;min-height:0;display:flex;flex-direction:column;overflow:hidden}.ak-tabs{padding:12px 14px;border-bottom:1px solid var(--border-soft);display:flex;gap:6px;overflow:auto;flex:0 0 auto}.ak-tab{display:flex;align-items:center;gap:7px;padding:10px 16px;border-radius:999px;font-size:13px;font-weight:500;color:var(--text-2);background:transparent;white-space:nowrap;cursor:pointer;border:0}.ak-tab:hover{background:var(--orange-soft);color:var(--orange)}.ak-tab[aria-selected=true]{background:var(--orange);color:#fff;font-weight:700}.ak-tab-badge{min-width:18px;height:18px;padding:0 5px;border-radius:999px;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;background:var(--navy-soft);color:var(--navy)}.ak-tab[aria-selected=true] .ak-tab-badge{background:#fff;color:var(--orange)}.ak-scroll{flex:1;min-height:0;overflow:auto;padding:22px}.ak-center{min-height:100%;display:flex;align-items:center;justify-content:center;padding:24px}.ak-center-box{max-width:560px;display:flex;flex-direction:column;align-items:center;text-align:center;gap:18px}.ak-orb{width:104px;height:104px;border-radius:50%;display:flex;align-items:center;justify-content:center}.ak-orb-orange{background:radial-gradient(circle at 30% 25%,#fff4ed,#ffe3d2);color:var(--orange);box-shadow:inset 0 0 0 1px #ffd6bd,0 12px 28px #ff5a001f}.ak-orb-green{background:#10b9811f;color:var(--green-2);animation:ring 2.2s infinite}.ak-callhero{background:var(--hero);border-radius:var(--r-xl);padding:28px;color:#fff;display:flex;align-items:center;gap:24px;flex-wrap:wrap;box-shadow:0 14px 30px #0f235038}.ak-callhero-ava{width:88px;height:88px;flex:0 0 88px;border-radius:50%;background:#fff;color:var(--navy);display:flex;align-items:center;justify-content:center;font-size:28px;font-weight:700}.ak-ctrl{display:flex;align-items:center;gap:8px;height:44px;padding:0 16px;border-radius:var(--r);border:1px solid rgba(255,255,255,.2);background:#ffffff1f;color:#fff;font-weight:600;font-size:13px;cursor:pointer}.ak-ctrl:hover{background:#ffffff38}.ak-ctrl[aria-pressed=true]{background:#fff;color:var(--navy);border-color:#fff}.ak-hangup{background:var(--red);border-color:var(--red)}.ak-hangup:hover{background:var(--red-2)}.ak-keys{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.ak-key{height:52px;border-radius:var(--r);border:1px solid var(--border);background:var(--surface-2);font-size:20px;font-weight:700;cursor:pointer;color:var(--navy)}.ak-key:active{background:#ffe3d2}.ak-seg{display:inline-flex;background:var(--surface-3);border-radius:12px;padding:4px;gap:2px}.ak-seg button{border:0;background:transparent;border-radius:9px;padding:8px 14px;font-weight:600;font-size:13px;color:var(--text-2);cursor:pointer}.ak-seg button[aria-pressed=true]{background:#fff;color:var(--navy);box-shadow:0 2px 8px #0f172a14}.ak-target{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:14px;border:1px solid var(--border-soft);background:#fff;cursor:pointer;text-align:left;width:100%}.ak-target[aria-pressed=true]{border-color:var(--orange);background:#fff8f4}.ak-target:disabled{opacity:.5;cursor:not-allowed}.ak-code{padding:10px 14px;border-radius:12px;border:1px solid var(--border);background:#fff;font-weight:600;font-size:13px;cursor:pointer}.ak-code[aria-pressed=true]{background:var(--orange);border-color:var(--orange);color:#fff}.ak-hist{display:flex;gap:12px;padding:10px 0;border-bottom:1px solid var(--border-soft)}.ak-hist:last-child{border-bottom:0}.ak-nav{background:#fff;border:1px solid var(--border);border-radius:var(--r-lg);padding:10px 14px;display:flex;align-items:center;justify-content:space-between;gap:12px;box-shadow:var(--shadow)}.ak-nav-link{display:flex;align-items:center;gap:8px;padding:10px 14px;border-radius:12px;font-weight:600;font-size:13px;color:var(--text-2)}.ak-nav-link:hover{background:var(--surface-3);color:var(--navy)}.ak-nav-link.on{background:var(--navy);color:#fff}.ak-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:90;background:#0f172a8c;display:flex;align-items:center;justify-content:center;padding:20px}.ak-overlay-box{background:#fff;border-radius:var(--r-xl);padding:32px;max-width:440px;width:100%;display:flex;flex-direction:column;align-items:center;text-align:center;gap:14px}@media(max-width:1080px){.ak{height:auto;min-height:100vh}.ak-body{flex-direction:column}.ak-aside{width:100%;flex:0 0 auto}}.sv-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}.sv-kpi{background:#fff;border:1px solid var(--border);border-radius:var(--r-lg);padding:16px 18px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:6px}.sv-kpi-label{display:flex;align-items:center;gap:7px;font-size:12px;font-weight:600;color:var(--text-2)}.sv-kpi-value{font-size:28px;font-weight:700;color:var(--navy);font-variant-numeric:tabular-nums;line-height:1.1}.sv-kpi-sub{font-size:12px;color:var(--text-3)}.sv-mon{background:#0f172a;color:#fff;border-radius:22px;padding:18px 20px;display:flex;align-items:center;gap:16px;flex-wrap:wrap;box-shadow:0 14px 30px #0f172a4d}.sv-mon-orb{width:48px;height:48px;flex:0 0 48px;border-radius:50%;background:var(--orange);display:flex;align-items:center;justify-content:center;animation:sv-pulse 1.8s infinite}@keyframes sv-pulse{0%{box-shadow:0 0 #ff5a0080}70%{box-shadow:0 0 0 14px #ff5a0000}to{box-shadow:0 0 #ff5a0000}}.sv-mon-seg{display:inline-flex;background:#ffffff14;border-radius:12px;padding:4px;gap:2px}.sv-mon-seg button{border:0;background:transparent;color:#cbd5e1;border-radius:9px;padding:8px 14px;font-weight:600;font-size:13px;cursor:pointer}.sv-mon-seg button[aria-pressed=true]{background:var(--orange);color:#fff}.sv-mon-seg button:disabled{opacity:.5;cursor:progress}.sv-live{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:14px;align-items:start}@media(max-width:1100px){.sv-live{grid-template-columns:1fr}}.sv-scroll{overflow-x:auto}.sv-act{height:30px;padding:0 10px;border-radius:9px;border:1px solid var(--border);background:#fff;color:var(--navy);font-weight:600;font-size:12px;cursor:pointer;white-space:nowrap}.sv-act:hover{border-color:var(--orange-line)}.sv-act[aria-pressed=true]{background:var(--orange);border-color:var(--orange);color:#fff}.sv-act:disabled{opacity:.5;cursor:progress}.sv-wait{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border-radius:14px;border:1px solid var(--border-soft);background:var(--surface-2)}.sv-wait.hot{border-color:var(--red-line);background:#fff7f8}.bar{height:8px;border-radius:999px;background:var(--surface-3);overflow:hidden}.bar>i{display:block;height:100%;border-radius:999px;background:var(--green)}.sv-camp{display:grid;grid-template-columns:minmax(200px,1.4fr) minmax(180px,1fr) 110px 200px;gap:16px;align-items:center;padding:16px 18px;border:1px solid var(--border-soft);border-radius:var(--r-lg);background:#fff}.sv-camp>:last-child{justify-content:flex-end}.sv-camp:hover{box-shadow:0 8px 20px #0f172a0f}@media(max-width:800px){.sv-camp{grid-template-columns:1fr}}.sv-grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}@media(max-width:900px){.sv-grid2{grid-template-columns:1fr}}.sv-hours{display:flex;align-items:flex-end;gap:8px;height:170px;padding-top:6px}.sv-hours>div{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%;justify-content:flex-end;min-width:0}.sv-hours i{display:block;width:100%;max-width:34px;border-radius:8px 8px 4px 4px;background:linear-gradient(180deg,var(--teal),var(--navy))}.sv-hours i.top{background:var(--orange)}.sv-wiz{display:grid;grid-template-columns:260px minmax(0,1fr);gap:14px;align-items:start}@media(max-width:900px){.sv-wiz{grid-template-columns:1fr}}.sv-step{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:14px;cursor:pointer;border:0;background:transparent;text-align:left;width:100%}.sv-step:hover{background:#fff4ed}.sv-step[aria-current=step]{background:#fff8f4}.sv-step-n{width:30px;height:30px;flex:0 0 30px;border-radius:50%;background:var(--surface-3);color:var(--text-2);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px}.sv-step[aria-current=step] .sv-step-n{background:var(--orange);color:#fff}.sv-step.past .sv-step-n{background:var(--green);color:#fff}.sv-mode{text-align:left;border:1px solid var(--border);background:#fff;border-radius:16px;padding:14px 16px;cursor:pointer;display:flex;flex-direction:column;gap:6px}.sv-mode:hover{border-color:var(--orange-line)}.sv-mode[aria-pressed=true]{border-color:var(--orange);background:#fff8f4}.sv-day{height:40px;min-width:52px;border-radius:12px;border:1px solid var(--border);background:#fff;color:var(--text-2);font-weight:600;cursor:pointer}.sv-day[aria-pressed=true]{background:var(--navy);border-color:var(--navy);color:#fff}.sv-rule{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;border:1px solid var(--border-soft);border-radius:16px;background:#fff}.sv-stepper{display:inline-flex;align-items:center;gap:4px;border:1px solid var(--border);border-radius:12px;padding:3px}.sv-stepper button{width:32px;height:32px;border:0;border-radius:9px;background:transparent;font-size:18px;cursor:pointer;color:var(--navy)}.sv-stepper button:hover{background:var(--surface-2)}.sv-stepper span{min-width:74px;text-align:center;font-weight:700;font-variant-numeric:tabular-nums}.sv-drop{border:2px dashed var(--orange-line);border-radius:var(--r-lg);background:#fff8f4;padding:34px 20px;display:flex;flex-direction:column;align-items:center;gap:8px;cursor:pointer;text-align:center}.sv-drop:hover{background:var(--orange-soft)}.sv-crit{display:grid;grid-template-columns:minmax(0,1fr) 110px 150px 40px;gap:10px;align-items:center;padding:10px 12px;border:1px solid var(--border-soft);border-radius:14px;background:#fff}.sv-crit.critical{background:#fff8f4;border-color:#ffd6bd}@media(max-width:800px){.sv-crit{grid-template-columns:1fr}}.sv-opt{height:34px;padding:0 12px;border-radius:10px;border:1px solid var(--border);background:#fff;font-weight:600;font-size:12px;cursor:pointer}.sv-opt[aria-pressed=true]{background:var(--navy);border-color:var(--navy);color:#fff}.sv-opt.no[aria-pressed=true]{background:var(--red-2);border-color:var(--red-2)}.sv-opt.yes[aria-pressed=true]{background:var(--green-2);border-color:var(--green-2)}.sv-score{display:flex;align-items:baseline;gap:4px;border-radius:14px;padding:6px 14px;font-weight:700}.sv-score b{font-size:26px;font-variant-numeric:tabular-nums}.cp{min-height:100vh;display:flex;flex-direction:column;padding:14px;gap:14px}.cp-head{background:linear-gradient(120deg,var(--navy) 0%,var(--teal) 100%);border-radius:20px;padding:20px 26px;display:flex;align-items:center;gap:18px;color:#fff;box-shadow:var(--shadow-hero);flex-wrap:wrap}.cp-head .brand{background:#fff;border-radius:14px;padding:10px 14px}.cp-live{margin-left:auto;display:flex;align-items:center;gap:8px;background:#ffffff24;border-radius:999px;padding:8px 14px;font-weight:600;font-size:13px}.cp-live i{width:8px;height:8px;border-radius:50%;background:#34d399;box-shadow:0 0 0 4px #34d39940}.cp-body{flex:1;display:flex;flex-direction:column;gap:14px;min-height:0}.cp-nav{position:sticky;bottom:14px;z-index:30;background:linear-gradient(120deg,var(--navy) 0%,var(--navy-2) 100%);border-radius:20px;padding:10px 16px;display:flex;align-items:center;gap:10px;color:#fff;box-shadow:var(--shadow-hero);overflow-x:auto}.cp-nav-item{display:flex;align-items:center;gap:8px;padding:10px 14px;border-radius:14px;color:#b9c4de;font-weight:500;font-size:13px;white-space:nowrap;cursor:pointer;border:0;background:transparent}.cp-nav-item:hover{background:#ffffff1f;color:#fff}.cp-nav-item[aria-current=page]{background:#ffffff29;color:#fff;font-weight:600}.cp-me{margin-left:auto;display:flex;align-items:center;gap:10px;padding-left:16px;border-left:1px solid rgba(255,255,255,.16);white-space:nowrap;font-size:13px;font-weight:600}.cp-dash{display:grid;grid-template-columns:360px minmax(0,1fr);gap:14px;align-items:start}@media(max-width:1100px){.cp-dash{grid-template-columns:1fr}}.cp-donut{position:relative;width:168px;height:168px;flex:0 0 168px}.cp-donut>div{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px}.cp-state{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:12px;background:var(--surface-2);font-size:13px}.cp-state b{margin-left:auto;font-variant-numeric:tabular-nums}.cp-bars{display:flex;align-items:flex-end;gap:6px;height:200px}.cp-bars>div{flex:1;min-width:0;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:6px;height:100%}.cp-bars i{display:block;width:100%;max-width:30px;border-radius:8px 8px 4px 4px;background:linear-gradient(180deg,var(--teal),var(--navy))}.cp-bars i.top{background:var(--orange)}.cp-week{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:10px}@media(max-width:900px){.cp-week{grid-template-columns:1fr}}.cp-day{background:var(--surface-2);border:1px solid var(--border-soft);border-radius:16px;padding:10px;display:flex;flex-direction:column;gap:8px;min-height:180px}.cp-day.today{border-color:var(--orange-line);background:#fff8f4}.cp-appt{background:#fff;border:1px solid var(--border-soft);border-left:3px solid var(--teal);border-radius:10px;padding:8px 10px;display:flex;flex-direction:column;gap:2px;font-size:12px}.cp-tpl{background:#fff;border:1px solid var(--border-soft);border-radius:18px;padding:16px;display:flex;flex-direction:column;gap:10px}.cp-tpl p{font-size:13px;color:var(--text-2);line-height:1.5;display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical;overflow:hidden;white-space:pre-wrap}.ad-head{background:var(--hero);border-radius:var(--r-xl);padding:18px 22px;display:flex;align-items:center;gap:16px;color:#fff;box-shadow:var(--shadow-hero);flex-wrap:wrap}.ad-crumb{display:flex;align-items:center;gap:6px;font-size:12px;color:#c7d4ee;flex-wrap:wrap}.ad-crumb button,.ad-crumb a{border:0;background:none;color:inherit;cursor:pointer;padding:0;font:inherit}.ad-crumb button:hover,.ad-crumb a:hover{color:#fff}.ad-search{margin-left:auto;display:flex;align-items:center;gap:8px;background:#ffffff24;border-radius:14px;padding:0 14px;height:44px;min-width:240px}.ad-search input{border:0;background:transparent;color:#fff;outline:none;font-size:14px;flex:1;min-width:0}.ad-search input::placeholder{color:#c7d4ee}.ad-mods{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:12px}.ad-mod{text-align:left;border:1px solid var(--border-soft);background:#fff;border-radius:18px;padding:16px;cursor:pointer;display:flex;flex-direction:column;gap:10px;transition:box-shadow .15s ease,border-color .15s ease}.ad-mod:hover{border-color:var(--orange-line);box-shadow:0 8px 20px #0f172a0f}.ad-mod p{font-size:13px;color:var(--text-2);line-height:1.5}.ad-ico{width:40px;height:40px;flex:0 0 40px;border-radius:12px;display:flex;align-items:center;justify-content:center}.ad-wrap{display:grid;grid-template-columns:240px minmax(0,1fr);gap:14px;align-items:start}@media(max-width:900px){.ad-wrap{grid-template-columns:1fr}.ad-side{display:none!important}}.ad-side{position:sticky;top:14px;display:flex;flex-direction:column;gap:2px;padding:10px}.ad-side button{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:12px;border:0;background:transparent;cursor:pointer;font-size:13px;font-weight:500;color:var(--text-2);text-align:left}.ad-side button:hover{background:var(--surface-2);color:var(--text)}.ad-side button[aria-current=page]{background:#fff8f4;color:#c2410c;font-weight:700}.ad-side .kicker{padding:10px 12px 4px}.ad-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}@media(max-width:700px){.ad-form{grid-template-columns:1fr}}.ad-form .full{grid-column:1 / -1}.ivr-node{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:14px;border:1px solid var(--border-soft);background:#fff;cursor:pointer;text-align:left;width:100%}.ivr-node:hover{border-color:var(--orange-line)}.ivr-node[aria-current=true]{border-color:var(--orange);background:#fff8f4}.ivr-tree{display:flex;flex-direction:column;gap:6px}.ivr-tree .ivr-sub{margin-left:22px;padding-left:14px;border-left:2px dashed var(--border);display:flex;flex-direction:column;gap:6px}.ivr-edge{font-size:11px;font-weight:700;color:var(--text-3);letter-spacing:.06em;text-transform:uppercase;margin-top:2px}